If you've received a payment verification email from NoFraud, rest assured this is legitimate email.
This is a core part of DECJUBA's security measures to protect you from fraudulent transactions.
NoFraud is a trusted service that helps ensure the safety of your online purchases. Here are some reasons why you might have received this email:
Unusual Activity: Your order may have triggered a security alert due to unusual activity or an unfamiliar location. This is a precaution to confirm that the transaction was indeed authorised by you.
Large Purchase: If your order amount is significantly higher than your usual purchases, it might prompt a verification check to prevent unauthorised use of your payment information.
New Payment Method: Using a new credit card or payment method for the first time can also trigger a verification process.
Inconsistent Information: Any discrepancies or differences in your billing and shipping information might require additional verification.
Responding to the email from NoFraud promptly will help us process your order without delays. Your cooperation is essential to ensure your transaction is secure.
Thank you for your understanding and assistance in maintaining a safe shopping experience.