If your 10% Insider Discount isn't working, here are a few possible reasons:
Ensure that you are logged into your Insider account. Discounts are only available to registered Insider members.
Items on sale or included in promotions are excluded from Insider discounts. Your Insider discount only applies to full-priced items.
Occasionally, technical issues may prevent discounts from being applied. Try clearing your browser's cache or using a different browser.
To resolve the issue, double-check the above points and ensure all conditions are met. If the problem persists, please try again later.