If you need to return a Click and Collect order, these can only be returned or exchanged in store.
Take the item to any DECJUBA store. It doesn’t need to be the same store that you collected your order from.
Bring your receipt or order confirmation email and the store team will happily will assist you with the return process.
Please note, Items must be returned within 30 days of purchase.
Ensure the item is returned in its original packaging and includes any accessories or tags.
Click and Collect orders can only be returned in-store and cannot be returned via our online returns portal.