We’re sorry to hear that you're having trouble checking out. Here are some steps to troubleshoot common issues that might help you complete your purchase:

• Ensure you have a stable internet connection. Try reloading the page or using a different browser or device.
• Clearing your cache and cookies might resolve the problem. Instructions for clearing cache vary by browser, so follow the appropriate steps for the browser you are using.
• Double-check that all required fields in the checkout form are filled out correctly, including your shipping address, billing address, and payment information.
• Make sure your payment method is valid and has sufficient funds. If you're using a credit or debit card, ensure it has not expired.
• Some browser extensions can interfere with the checkout process. Try disabling extensions, especially those related to security or privacy, and attempt to check out again.
• Try a Different Browser or Device the issue may be specific to a particular browser or device. Switching to a different one can help determine if this is the case.
• Ensure your browser is up to date. Outdated browsers can sometimes cause compatibility issues with websites.
• Occasionally, websites undergo maintenance or updates, which can temporarily affect functionality. Check DECJUBA's social media or homepage for any announcements regarding maintenance.
• Ensure sure all of the items in your cart are still available. You may need to go back to each item and check on the item page, not just the cart, to confirm they are in stock.

If you've tried all these steps and are still unable to check out, you may need to contact DECJUBA's Customer Service Team for further assistance.