Once you place your order, it will be processed and dispatched within 24-48 hours. You will receive a shipping confirmation email with tracking details as soon as your order has been shipped. For New Zealand, the delivery timeframe is:Standard Shippi
Urban Areas: 1-3 business daysRural Areas: 2-5 business daysPlease note that these time frames start once your order has been picked and packed by our warehouse. Delivery times may vary depending on factors such as location and any potential delays w
Your order may be delayed from dispatch at the warehouse for different reasons:. If your order is significantly delayed, you can track its status using the tracking information provided or contact DECJUBA Customer Service for further assistance.
We process and ship orders as quickly as possible so we’re unable to amend the address on any online orders. If you incorrectly placed an order, once you have received the order you can return it back to our warehouse or to your local DECJUBA store.
Our shipping rates for New Zealand are as follows:. Standard Shipping: $10.90. Free on orders over $80
We offer standard shipping across New Zealand.
We can ship internationally from our AU website. Please visit decjuba.com.au. Please note we do not ship from Australia to New Zealand.
Yes, DECJUBA delivers to PO Boxes and Parcel Lockers. When placing your order, simply enter your PO Box or Parcel Locker details in the shipping address section to ensure your delivery is directed to the correct location with NZ Post.
We aim to dispatch orders placed over weekends and public holidays on the next business day - however please note during busy sale periods & weekends there may be a delay in dispatching your order due to an increase in order volumes. Please be assure