You can return your online order within 30 days of purchase for a refund via our returns portal. We cannot accept or process returns sent directly to our warehouse unless they have been submitted through the appropriate portal.Please note: In-store a
When returning via our online portal, all refunds are securely processed back onto the method used for the original payment.Generally, return parcels are received back to our warehouse within 7 business days. From here, please allow up to 7 business
If you receive a faulty item in your online order or your item becomes faulty after wear, get in touch with our Customer Service team via email for the item to be assessed. By following these steps, you can quickly and efficiently address any issues
If the postal service is unable to deliver your order based on the address information you have provided, your order will be marked as a 'return to sender' and sent back to our warehouse. Once your order is delivered back to our warehouse, a refund w