Order Tracking Support
To track your order, you will need your tracking number, which can be found in your shipping confirmation email or by logging into your INSIDER account. Once you have your tracking number, you can click here to access the NZ Post tracking portal. Sim
Once your order has been allocated a tracking number and dispatched, it can take up to 24 hours for initial scans to register with NZ Post.
Yes, you can give authority to leave a parcel via the NZ Post website. Please ensure to specify a safe location. Note that parcels will only be left if it is safe to do so.
Check the tracking details provided in your shipping confirmation email to see if there are any updates. Contact NZ Post to lodge an enquiry into your parcel. You'll need to provide them with your tracking number and any relevant order information. T